Not only do I agree with what you are saying; but, I will not use Angie's List for referrals again. Their "A" rated painter did some of the exact things they are now warning against; however, they are still rated "A". I sent in a review and it took eight weeks to post it. They allowed the contractor to lie about what happened as a response. I had proof and photos. Angie's List is a scam; instead ask neighbors and friends for referrals!
A professional painter will help you select an exterior paint designed for long-lasting results, superior protection, and ample coverage. Higher quality paint requires fewer coats and lasts far longer, saving you money down the road. Oil or latex paints in a flat/matte or satin finish make excellent choices for the exterior of your home. These paints will endure extreme weather conditions, can be customized to your specific climate, and are ideal for painting siding.
 Smith Quality Painting, a painting contractor in Knoxville Tn. who care for are customers. Service at a level not usually expected, and ultimately to offer affordable prices. This is provided by trusted performance, integrity, and value. Knoxville painting contractors compassionate and inspired to care for our projects, through quality old world workmanship, Were the most trusted, and most often times sought after Knoxville painting company  homeowners, builders, and facilities managers in various organizations. We value the relationships we build with our customers and it is our goal to enhance our growth with continued improvement. We owe all of our success to our customers. At Smith Quality Painting, we return every call within 4 regular business hours / 7 days a week.

With that said, here's the reality of that particular scenario. Painters do put water in the paint, but not for reasons you would think. Some materials need to have their viscosity manipulated in order to slow drying time, allowing gravity to 'smooth' out the product for a better finish. It also prevents 'drags' and 'sausages'. I personally try not to do it too often, but from time to time I have to. I want my client to have a proper finish.
Recently I had the outside of my home painted. The contractor wrote a good contract, but I failed to realize that some things were not in it. It reminds me of the car dealer who offered a good price on a new car but failed to mention that it did not include tires. My contractor failed to specify that lattice under a porch was included. So the painters did not paint it. To his credit, he did instruct them to paint it when I brought it to his attention. If I had the job to do over again I would look for an individual who came with referrals from happy customers rather than a franchise owner..
I waited several months after reading this book because that's how long it takes to tell whether the stories 'stick' around in your head. And they did. John's stories would come back to me at odd moments when I found myself in similar situations. It must be sort of like judging a paint job; you have to wait to see how it weathers. I found this short, deceptively simple book weathered well. Worth re-reading.
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OF the different type of customers there are at least two: cheap charley's and people who want great results. I agree the need for wall repair is critical to the end results. Most critical is for the customer to be told ahead that the walls are going to need exactly what is needed. This means the contractor must look, touch, examine the walls for defects and needed work. I've been a building manager for 40 years and seen a few paint jobs. Typically a contractor does a lot of talking about how expert he is, but the guys who walk through with note pads, iPads, examine, measure, point things out, explain and recommend are the ones I will deal with. It confirms if they know what the business. Nobody likes the workers to show up and when you talk about the job they're going to do they know nothing but they we were told to be here. Their boss who bid the job doesn't supervise - a big no no around here. Nobody likes surprises or worse, at the end of a job that's not right getting a bunch of little kid excuses. Contractors that do not like the customer to be around looking at the progress don't get the job.
(Knoxville Painting Contractors) My Knoxville Painting Contractors,our Wonderful, every project is managed by an expert painting applicator, me, yes I will be on every job.Our knoxville painting contractors, are experienced, a project manager is assigned to your project to supervise the coatings application process. We ensure customer satisfaction after job completion, and we deliver our obligations. Customer rapport and building relationships is critical to our success. A customer survey follow up call will be made within 2 weeks of job completion. We encourage our customers to provide valuable feedback which enables us to make changes as we strive to continuously out improve. We're proud to be Smith Quality Painting, in Tn. We are the most experienced Knoxville painting contractors, I believe as a painting contractor in Knoxville TN. I get to make people happy doing what I love, call Knoxville painting contractors, your Painting services in Knoxville. 
Most pros don't bother cleaning brushes and rollers if they are going to use them the next day on the same job. "Latex paint dries slowly in cold temperatures," says Maceyunas. For two-day jobs, he wraps the rollers and brushes in plastic grocery bags and sticks them in the refrigerator. "Just allow the roller to return to room temperature before reusing it," he says. Roller covers are almost impossible to clean thoroughly. Most pros buy new covers for each job.

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